| Shipping Policy - We can not guarantee the delivery of your package once it is given to a City Link or FedEx carrier but every effort is made to expedite and properly process your delivery. A tracking number will be emailed to you upon request so you can monitor your package delivery status. |
Return Policy – Monsun-biz is guaranteed for every purchase. You may return any item for any reason within 30 days of receipt for a refund of the purchase price less : |
Malaysian Delivery Address : |
1 ) Shipping Charge.
2 ) Service Charge. |
International Order : |
Once you make a payment, you agree to our International Shipping Policy.
Whether your order was send or not, any kind of REFUND we will charge all item as below. |
1 ) Royal Customs Department of Malaysia Declaration Charge.
2 ) Service Charge ( Special Pack for International Delivery ).
3 ) 20% restocking charge. |
* Select appropriate country name when you make an order to AVOID any charge as above. |
Please email us for any additional return information and please include the following information with your returned goods and send to the address below. |
If this information is not included refund can take longer to receive. |
1. Customer Name
2. Order number and/or product name
3. Reason for return
4. Return for replacement, exchange, or refund |
